Fundamentals Of Six Sigma Training

Six Sigma professionals have the requisite expertise and experience in implementing Six Sigma projects and their services are necessary for ensuring the success of the implementations. However, not all organizations can afford such services because Six Sigma professionals normally charge hefty fees. The best option then for such organizations is to provide Six Sigma training to their existing employees. Training existing employees not only helps in reducing implementation costs but also ensures that the implementations are completed within the specified time.

However, selecting the most appropriate training course for employees may not always be easy because of the recent increase in the number of entities offering Six Sigma training courses. The problem is compounded because most of the training entities claim to be the best in the business.

Organizations can develop their own training institutes, but this can further complicate the financial health of an organization that is already running short of funds. The best option then is to select the most cost-effective training program for the employees. Given below are some of the basics that a good Six Sigma training program should always have:

1. The training program should cover important Six Sigma methodologies such as DMAIC (define, measure, analyze, improve, and control) and DMADV (define, measure, analyze, design and verify).

2. The training program should aim at creating awareness about the roles and responsibilities of personnel associated with Six Sigma implementations. It should make the employees learn the tenets of effective communications, which is a necessity for successful Six Sigma implementations.

3. The training should cover all types of Six Sigma statistical tools such as Critical Path Method (CPM). CPM helps in designing a proper timetable that predetermines the start and completion of key events in any business process. With the help of CPM, employees can easily find out the exact status of various projects by monitoring key events through the CPM timetable. Other important statistical tools that need to be covered include FMEA (Failure mode and Effects Analysis), which helps in anticipating future problems through analytical interpretations.

4. The training should enable employees to learn the use of software tools such as RapAnalyst, which simplifies DOE (Design of Experiments) and many other activities related to data mining; MiniTab and SixNet Intelligence; and the Six Sigma calculator, which is a hand tool. The training should also cover the use of judgmental tools such as Ishikawa Root Cause Analysis Diagram (Fishbone diagram), Brain Storming & Affinity Group Tool, Thought Map, and Regulation Diagram.

5. The training should also enable employees to learn soft skills such as presentation skills and managerial skills such as decision-making. These skills will go a long way in ensuring the success of Six Sigma implementations.

A Six Sigma training program that covers all the aspects stated above needs to be selected, even if it is relatively more expensive than other available training programs.

Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solutions - Six Sigma Online ( http://www.sixsigmaonline.org ) offers online six sigma training and certification classes for lean six sigma, black belts, green belts, and yellow belts.

Six Sigma And Finance

The success of Six Sigma implementations depends on the ability of the implementation teams to identify and alter systems that are responsible for the efficiency of a business process. For successful implementation of Six Sigma concepts and methodologies, organizations need to increase coordination between all the teams involved in the implementations. Consistent support and guidance from senior management is also necessary for ensuring the success of Six Sigma initiatives.

Six Sigma Implementations And The Finance Department

Six Sigma implementations do help in reducing operational costs, but an organization cannot afford to make strategic decisions based on vague assumptions. Organizations need to measure the monetary value of benefits that is being derived through the implementations. The task of assessing the financial spin-offs of the implementations is often entrusted to the finance department that assesses the improvements in relation to the organization?s bottom line.

The finance department utilizes project tracking software that measures the improvements being made and generates reports showing the financial payoff. The software is used all throughout the implementation process and the data collected is stored for future referrals. This is important because Six Sigma programs aim at continuous quality improvements, normally a 30%-60% improvement in around 6 months. Data available from past implementations makes it easier to deploy new Six Sigma concepts and methodologies in an organization.

Selecting The Most Suitable Finance Personnel

For ensuring that the financial functions are successfully carried out, organizations need to select only the most experienced employees. Outsiders can also be hired for this purpose but it is always better to opt for existing employees as they have a better understanding about the organization?s business processes.

If the selected employees are new to the concept of Six Sigma, it is necessary to provide adequate training before allocating them the responsibilities that they are supposed to shoulder. Finance personnel selected by an organization, act as the official scorekeepers and report any deviations that might affect the organization?s bottom line.

Finance And Quality Issues

Quality improvements are one of the main objectives of Six Sigma implementations. However, for producing high-quality goods or services that satisfy customer needs, it is necessary to deploy the financial measurement tools and systems at all stages of the implementation process. At the start of the implementation process, a financial impact analysis is conducted to identify the derivable monetary benefits. During the implementations, the actual monetary value of benefits is assessed and reported to the senior management. During the final stages of the implementations, the actual and planned results are compared to provide the necessary feedback to the quality department.

The success of any quality improvement technique such as Six Sigma can be ensured if the implementations are done in accordance with quantifiable financial results. The financial skills of selected personnel also go a long way in ensuring the success of Six Sigma implementation programs.

Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solutions - Six Sigma Online ( http://www.sixsigmaonline.org ) offers online six sigma training and certification classes for lean six sigma, black belts, green belts, and yellow belts.

Six Sigma Tools For Process Control

Six Sigma implementations aim at achieving near perfect production wherein the number of defects is substantially reduced. However, Six Sigma implementations are definitely not easy because they often require a major overhaul of existing business processes, which in turn requires extensive analysis and documentation.

Understanding The Six Sigma Pyramid

Six Sigma quality levels can be described with the help of a pyramid, wherein the base of the pyramid represents the current quality levels of a business. The aim is to move up the pyramid to make gradual improvements in the quality level such as sigma 1 to sigma 2, sigma 2 to sigma 3, and so on until the top quality level, Six Sigma, is not achieved. Every stage or quality level requires the use specialized statistical tools, about which the Six Sigma implementation teams should have in-depth knowledge and expertise.

Some Basic Tools

Businesses aiming for achieving sigma 3 or sigma 4 quality levels need to utilize Six Sigma measurement, analysis, and documentation tools. These tools will help in measuring the current percentage of material wastage, which is usually in the range of 50 to 60 percent if the company?s existing quality level is sigma 1. At sigma 2 levels, the wastage is around 33 percent, which means that there is still plenty of scope for improvement. Once the level of wastage is identified with the help of these tools, the Six Sigma implementation team can then start making the necessary changes in processes to achieve the next quality level.

Industry Specific Tools

A use of a particular Six Sigma tool depends on the type of industry. For example, in industries having high volume transactions, it would be impossible to measure and analyze each transaction. As such, only those tools are used that are designed to identify high value transactions based on predetermined logical parameters. These tools will allow a business to give priority to the improvement of most vital processes that deal with high value transactions.

Such tools are necessary for ensuring the success of Six Sigma implementation projects because higher quality levels cannot be achieved until and unless all the high value business processes are not utilized to their full potential. The full potential of a business process can only be realized when it reaches maximum optimization levels or achieves Six Sigma quality levels. All this can only be achieved by employing the right Six Sigma tools and techniques in the right business process.

For selecting the right tools, businesses need to opt for the expert advice of Six Sigma professionals. Although the tools are more or less the same used by engineers, supervisors, and other technicians, expert advice is still valued because it is only the Six Sigma professionals who know how to utilize the information generated through Six Sigma tools and techniques in a proper manner.

Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solutions - Six Sigma Online ( http://www.sixsigmaonline.org ) offers online six sigma training and certification classes for lean six sigma, black belts, green belts, and yellow belts.

Six Sigma & Change Management

It has been said and proven repeatedly that change is the order of the world. When it comes to business, everything from its growth and expansion to its dissolution is continuous change. Changes happen because of new work conditions, work pressure caused by customer feedback, implementation of new processes or perhaps due to seasonal conditions among numerous other conditions. Whether it is for the company or its workers, if change is done positively, companies can overtake their counterparts and excel as a whole while giving their customers satisfactory service.

Workers Opposition

When it comes to change, the company should be ready for the after effects. Opposition from different and importantly the most unexpected corners should be expected. Workers should be given time, if they haven?t been able to adapt to the change. This negativity can be seen through their resistance to work and comprehending changes. The workers could also delay work and resort to tantrums, besides the ignoring of work and not cooperating.

How To Manage Change In Six Sigma

? Sometimes people are opposed to change only because they don?t want one. By adapting to the change, workers show their willingness to future change; therefore denying any kind of change could discourage the future ones.

? Project leaders could opt to explain the change and the benefits to the workers. This could make them aware of the possibilities and simplify things. Project leaders could use additional sessions with the workers explaining through one-on-one meeting, mails or even over a lunch.

? Workers sometimes resort to mocking and ridiculing the change to show their opposition. In this case, the Black Belt must anticipate the nature of the workers and should formulate reports derived from independent sources to prove the effectiveness of the change.

? If change takes a longer period to take effect, it could also force the leaders to adopt different means to add momentum to the change. Besides, the change proposed should be speedier and permanent in nature.

? The profit obtained after putting a proposed change to practice has a positive effect on not only the company, but also the workers involved. Shareholders vouch for the financial benefits acquired from the change.

? Leaders could prove to the workers the effectiveness of their change through the profit reports, which have been enhanced after the implementation of the change.

? The foundation of a change has a major impact on its future, therefore managers or team leaders should formulate the correct implementation of the change.

? The flexibility of the application or the software involved in the change should be cited. This could increase the participation level and a consistent rate of improvement, giving the workers a feeling of contribution and satisfaction.

? Besides the given remedies and options available, to change the resistance to change leaders could keep their workers updated about the forthcoming changes to avoid surprising them.

? Leaders and team members should share a good and healthy rapport, because of this communicating the different changes and new additions to the process can be intimated to the workers very effectively.

All said and done, change management is done on a broader scale and aimed basically to succeed in changing the mindset of the workers to adapt to change from time. Leaders should be ready for any kind of resistance to work, by the workers. They could identify the root cause of the resistance and explain its benefits to the workers. In addition, working hand-in-hand, team leaders and workers could be responsible for the profit of the company and their own progress.

Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solutions - Six Sigma Online ( http://www.sixsigmaonline.org ) offers online six sigma training and certification classes for lean six sigma, black belts, green belts, and yellow belts.